Project Manager CloudPassage - San Francisco, CA, US

JOB SUMMARY: The Project Manager will work alongside the Professional Services technical resource(s) and is responsible for providing end-to-end support of customer onboarding projects. This role will manage the successful deployment of Halo within customer environments while facilitating customer satisfaction. Tasks and responsibilities include: · Managing customer on-boarding engagements · Setting up and coordinating customer kick-off calls, status meetings, etc. · Tracking and managing tasks and activities throughout the project lifecycle · Tracking and maintaining project documentation, artifacts and deliverables · Providing project status reports and capturing key metrics · Managing and optimizing the utilization of Professional Services personnel · Tracking and monitoring project schedules and timelines · Reporting, resolving and/or escalating project risks and issues as needed · Evaluating and recommending process improvements as needed · Communicating pertinent information with key stakeholders · Providing the most up-to-date information within the Project Management tool · Performing other duties as assigned Must haves: · A minimum of 3 yrs solid experience in a project management role · Working experience in a Professional Services environment (billable activities, statement of work, change orders, time reporting, deliverables, utilization, metrics, etc.) · Strong written and verbal communication skills · Working knowledge of MS Office suite, MS Project and Google Docs · Process-oriented with strong attention to detail and strong organizational skills · Ability to work independently, effectively multi-task and work with a sense of urgency · Ability to work as a team player with strong interpersonal skills Good to have: · College degree, PMP certification and/or equivalent experience · Experience working for a software-as-a-service (SaaS) company in a start-up environment · Working experience using the Clarizen project management tool · Good working knowledge of Information Security and Cloud infrastructure Disclaimer: Local Candidates Only

About this company

CloudPassage Halo® is the world’s leading agile security platform that empowers our customers to take full advantage of cloud infrastructure with the confidence that their critical business assets are protected. Halo delivers a comprehensive set of continuous security and compliance functions right where it counts -- at the workload. Our platform orchestrates security on-demand, at any scale and works in any cloud or virtual infrastructure (private, public, hybrid or virtual data center). Leading enterprises like Citrix, Salesforce.com and Adobe use CloudPassage today to enhance their security and compliance posture, while at the same time enabling business agility. Headquartered in San Francisco, CA, CloudPassage is backed by Benchmark Capital, Meritech Capital Partners, Tenaya Capital, Shasta Ventures, Musea Ventures and other leading investors. For more information, visit www.cloudpassage.com.