Tuesday, 14 July 2015

Senior Specialist, Data Centre Operations - Business Development (150713-7L)

The incumbent will be responsible for the sale of Datacentre related products and services to end customers via the Telkom Business Account Management team.

Also responsible for meeting set targets for specific portfolios and for providing expert knowledge and understanding of IT systems and technology to the account managers and end customers.

Job responsibilities: 
- Sell Datacentre (DCO)related products and services to end customers via the Telkom Business Account Management team
- Meet set targets for specific portfolio
- Provide expert knowledge and understanding of IT systems and technology to the account managers and end customers
- Play a consultative role to customers to help them fully understand our offerings and how that relates to their strategies and   roadmaps
- Present our solutions and services to Company executives and their teams
- Build, manage and close deals in the CMSS pipeline
- Oversee project implementation from order to billing to ensure revenue recognition takes place
- Respond to RFI's, RFP's etc.
- Market and promote datacentre services and products, through campaigns, DC tours, etc.
- Effectively educate the account management team on our offerings so that they can identify opportunities to help build pipeline
- Contribute to the overall account strategy that the account manager will develop
- Work closely with the Cloud Architecture team to craft deals and solutions and obtain all customer required information in order to do so
- Have a good understanding of the pre-sale process
- Have a good understanding of the order to billing process
- Have a working knowledge of the CMSS CRM system
- Have a working knowledge of the SAP system
- Keep updated on technology trends
- Keep updated on competitive offerings
- Provide a management dashboard showing the engagement strategy and applicable gap plans where the targets are not being met
- Build strong internal and external relationships
- Work effectively within a virtual team to ensure an overall successful client experience from sales order process to final implementation
- Have a good understanding of our network and how this relates to connectivity to the datacentres
- Achieve results as set out in the applicable ruling performance plan at the time

Desired Skills and Experience

Required Certification: Applicable industry certificate will be required.

Required Qualification and Experience:  A relevant 3 year B. Degree or equivalent (NQF level 6), with 7 Years in Sales with proven relevant track record OR Grade 12 (NQF level 4) plus Sales programmes and 9 Years in Sales with proven relevant track record.

Special Reqquirements: 
-  Proven track in managing and winning major Data Centre Opportunities
-  Passionate in driving Data Centre Strategies

CORE COMPETENCIES: 
FUNCTIONAL KNOWLEDGE:
Business Acumen; Business Development; DC Pillars SAN, Network & Servers.

FUNCTIONAL SKILLS:
Innovation; Customer Orientation; Professional Conduct; Detail & Quality Oriented; Interpersonal; Analytical; Relationship Building; Leadership; Communication; Networking; Entrepreneurial; Logic Reasoning; Target and Deadline Driven.

ATTITUDES/LEADERSHIP COMPETENCIES:
Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership; Values Aligned with Telkom Values.

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