Commercial Officer in Supply Chain - Lighting (SAP user)

 
Challenging opportunities in the supply chain at PhilipsClear thinking and decisive action
We operate in some of the fastest moving and most complex markets in the world; so managing our supply chains demands a capacity for clear thinking and decisive action.
Tales of the unexpected
 In an unpredictable world where successful businesses increasingly rely on global sourcing, we value agility, flexibility and an out-of-the-box approach in our supply chain professionals. As well as a keen sense of responsibility – after all, having the right products are in the right place at the right time has a direct effect on bottom line.
Innovation processes
Yet keeping our production lines fuelled and worldwide product distribution on track are not the only supply chain challenges you can tackle. We also have teams of professionals to take care of the innovation process to ensure that advanced, relevant new products move smoothly from development into production. You may therefore work as closely with design engineers as you do with suppliers and production departments.
 
About Philips:
Philips is a multinational company with activities in healthcare, lighting and consumer life style. Philips is a public company listed at the New York and Amsterdam stock exchange. Philips is active in more than 100 countries around the globe. It‘s headquarters are in the Netherlands. 
 
About Philips Africa:
Philips Africa comprises all 54 countries of Africa, from the Cape to Cairo, and from the Atlantic to the Indian Ocean. Philips Africa is headquartered in Johannesburg, South Africa and it has presence in seven other African countries, in the cities of Accra, Algiers, Casablanca, Cairo, Lagos, Nairobi and Tunis. Philips Africa is definitely one of the growth drivers for Philips.  
 
Job Title: 
Commercial Officer Lighting  (SAP user)Reporting lines:
Supply Chain Manager Lighting - Egypt. Purpose of the job The purpose of this position is to manage and execute the OEM customer orders in the region from the regional office.  The job incumbent will be responsible for and take full ownership of the order from order receipt until point of delivery to the customer.  
 
The Commercial Officer position is very operational and involves very close cooperation with the planners.  The Commercial Officer will be the primary communication channel to the customer on all matters and sales order information after receiving the order from the Sales Support Officer. 
 
The Commercial Officer will work in a small dynamic team.  The job incumbent will be expected to work in close co-operation with the Sales Support Officer to ensure customer satisfaction and will work closely with the Warehouse. 
 Key Areas of Result 1.            Customer orders 
2.            Invoicing 
3.            Returns 
 
In more detail the activities required in each of these key result areas are:
 
Customer orders 
•             Responsible for creating customer sales orders in the SAP system
•             Checking on delivery conditions and completeness of all orders 
•             Communicate order confirmation to customers
•             Create and co-ordinate shipments for customer orders
•             Liaise with Planners to receive updates on stock levels and planned deliveries from overseas factories
 
Invoicing 
•             Initiate commercial invoicing confirming the accuracy of the information on the invoices to limit later queries
 
Returns 
•             Manage the returns process
•             Organize and co-ordinate return deliveries
•             Organize credit notes for returns received ensuring the accuracy of such credit notes
 Required competencies 

• Bachelor degree preferably in Supply Chain area
• Minimum 5 years of experience in Supply Chain area in a multinational organization
• SAP user (compulsory)
• Good level of English
• Team player, self-motivated, result driven, pro-active, analytical, customer focused

  Our Offer Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we’re used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.